Terms & Conditions

The University of Cape Town’s Knowledge Translation Unit is working to help primary healthcare workers, patients and households to cope with the COVID-19 pandemic. We are creating COVID-19-related health information for communities and different sectors such as shops and schools. We are also providing clinical guides and online training for healthcare workers on the frontline.


We are making PACK Home freely available subject to some simple conditions. By accessing, using, distributing and/or amending these materials, you agree to be bound by the following conditions:


If you use PACK Home for your own personal use, you agree that:

You use the information in PACK Home at your own risk. This information should not be considered as medical advice. It is not a replacement for a consultation with a health provider or hotline. If you have concerns about your individual medical situation, please contact a health provider or hotline. While we will update this content regularly, the information is provided on an “as is” basis without any warranties regarding accuracy, relevance, usefulness or fitness for purpose.


If you use PACK Home to administer healthcare advice to your patients, you agree that:

We cannot be held liable or responsible for any aspect of healthcare administered with the aid of this information. COVID-19 recommendations are rapidly changing. While we will endeavour to update our materials as quickly as possible, we strongly advise healthcare professionals to consult a variety of sources and use their own professional judgment when advising patients using this information. It is the responsibility of users to ensure that the information contained in this document is appropriate to the care required for each of their patients within their respective services and geographical regions. The information contained in these materials cannot be considered a substitute for such professional judgment.


If you amend and/or distribute PACK Home, you agree that:

  • You cannot use these materials for commercial purposes.
  • We cannot be held liable or responsible for any aspect of healthcare administered with the aid of this information. COVID-19 recommendations are rapidly changing. While we will endeavour to update this information as quickly as possible, it is the responsibility of users to ensure that the information contained in this document is appropriate to their constituencies within their respective services and geographical regions. You can use this phrasing on your adaptations: “The content of this document was developed to support provision of health-related services by health workers and is reasonably believed to represent appropriate healthcare practices at the date of first publication.
  • Use this information at your sole risk; no warranties are given regarding accuracy, relevance, usefulness or fitness for purpose.” You need to acknowledge us and our service partner, the Western Cape Department of Health.
  • You can use this phrasing on your adaptations: “We thank the University of Cape Town’s Knowledge Translation Unit and the Western Cape Department of Health, South Africa, and their clinicians and managers for their valuable contributions to this document.”
  • Please let us know if you distribute our materials. This will help us to track how they are being used and to secure funding to continue to expand them. You can do this by emailing us at [email protected]. Please provide us with your name, organisation (if relevant), email address and information on where you intend to use them (location, setting, intended users). In turn we will keep you informed on any updates.